Global Alumni Lecture Series- GOALS

Mr. Rohit Rakesh Jain, Branch Manager at Mirae Asset Mutual Funds, delivered an interactive session on “Customer Relationship Management” on March 3, 2022 under the flagship event “Global Alumni Lecture Series- GOALS”. Mr. Rohit is an alumnus of Unitedworld School of Business from the batch 2012-14. The session was attended by the current BBA students. Mr. Rohit talked about the importance of Customer-Service Provider relationship, the data that service providers acquire and how that data is used to enhance their customer relationship and experience. He gave examples of Maruti, Amazon, Tanishq, Dominos and many others.

In the end, Mr. Rohit gave a real time situation to the students to tell them the practicalities of the corporate world and asked them to enact accordingly. The students were also asked how they would have dealt with the situation making the customer experience better. Students loved the session and appreciated the efforts of Karnavati University Alumni Association for organizing such sessions. They insisted that such sessions should be organized more often.

Related Posts

Session on Climate Change : Concept of Natural...

Sep 17, 2022

Unitedworld School of Business invited Dr Priya Dutta for a speaker session on "Climate Change: Concept of Natural...

Interactive Session with Prof. Dr Piyush Sharma

Sep 8, 2022

Unitedworld School of Business hosted Prof. Dr Piyush Sharma for a two-day speaker session. He had interactive sessions...

Wassup UWSB 2022

Aug 13, 2022

On the 9th, 10th and 12th August, UWSB welcomed the incoming batch of students with the utmost warmth....

Call Now